Shipping policy

Shipping Policy

At Peauberry Naturals Skincare, we aim to deliver your skincare products safely and as quickly as possible.

Order Processing

Orders are usually processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on Sundays, public holidays, or during high-volume sale periods may take slightly longer to process.

Delivery Time

Once dispatched, orders are generally delivered within 3–7 business days, depending on your location and courier availability.

Delivery times may vary for remote or difficult-to-service locations.

Shipping Charges

  • Free shipping on orders of ₹499 or above

  • For orders below ₹499, the applicable shipping charge will be displayed at checkout before payment.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible PIN codes.

COD availability will be displayed during checkout.

Peauberry reserves the right to restrict COD availability for certain locations or orders where required.

Order Tracking

Once your order has been shipped, tracking information will be shared through the contact details provided while placing the order.

You can use the tracking details to check the status of your shipment.

Incorrect Shipping Address

Please ensure that your complete shipping address, PIN code and contact number are entered correctly while placing your order.

If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to modify the delivery address.

Failed Delivery & Return to Origin

Our courier partner may attempt delivery more than once if you are unavailable.

If the shipment cannot be delivered because of an incorrect address, unavailable recipient, incorrect phone number or repeated delivery failure, the package may be returned to us.

Additional shipping charges may apply if you request the order to be shipped again.

Shipping Delays

While we make every effort to deliver orders on time, delays may occasionally occur due to factors outside our control, including:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Remote delivery locations

  • Natural disasters

  • Operational disruptions

Peauberry Naturals Skincare will make reasonable efforts to assist you if your shipment is significantly delayed.

Damaged or Incorrect Shipment

If your order arrives damaged, leaking, or you receive an incorrect product, please contact us as soon as possible after delivery.

Please keep the original packaging and share clear photos or videos of the received product so that our team can review the issue.

Contact Us

For any questions regarding shipping or your order, please contact us through the contact details provided on our website.

Peauberry Naturals Skincare
Website: www.peauberry.com

Fresh, clean. Everyday skincare.