Frequently Asked Questions

About Peauberry

What is Peauberry?

Peauberry is an everyday skincare brand focused on simple, thoughtful and easy-to-use products designed to fit naturally into your daily skincare routine.

What does Peauberry stand for?

We believe skincare should feel simple, fresh and enjoyable. Our approach combines thoughtfully selected ingredients with practical everyday skincare.

Our Products

What is Peauberry Vitamin C Glow Cleanser?

Peauberry Vitamin C Glow Cleanser is a daily face cleanser formulated with Vitamin C, Aloe Vera and Niacinamide to cleanse the skin while leaving it feeling fresh, soft and comfortable.

How do I use Peauberry face wash?

Wet your face with water. Take a small amount of cleanser in your palm and gently massage it onto your face using circular motions. Rinse thoroughly with water and pat your skin dry.

Can I use the cleanser every day?

Yes. The cleanser is designed for everyday use and can be included in your morning or evening skincare routine depending on your skin's needs.

Is it suitable for all skin types?

Individual skin responses can vary. We recommend reviewing the ingredient list and performing a patch test before regular use, especially if you have sensitive skin.

Orders & Payments

How can I place an order?

Select the product you want, add it to your cart and proceed to checkout. Follow the checkout steps to complete your order.

What payment methods are available?

All available payment methods will be shown securely during checkout.

Will I receive an order confirmation?

Yes. Once your order is successfully placed, you should receive an order confirmation using the contact information provided during checkout.

Shipping

Do you offer free shipping?

Yes. Free shipping is available on eligible orders of ₹499 and above.

How can I track my order?

Once your order has been dispatched, tracking information will be shared with you when available.

How long does delivery take?

Delivery time can vary depending on your location, courier service and other shipping conditions.

Returns & Support

What if I receive a damaged or incorrect product?

Please contact our customer support team with your order number and clear photographs of the product and packaging. Our team will assist you with the next steps.

Can I return or replace my order?

Return and replacement eligibility is subject to our Return & Refund Policy. Please review the policy for complete details.

How can I contact Peauberry?

You can contact us through our Contact Us page for product, order or general enquiries.